When you visit the Sites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Sites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Sites, and information about how you interact with the Sites. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Additionally, when you make a purchase or attempt to make a purchase through the Sites, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, expiration date), email address, and phone number. In addition, you may also choose to provide us with your title/gender and date of birth. We refer to this information as “Order Information.”
We use the Order Information that we collect generally to fulfill any orders placed through the Sites (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Sites (for example, by generating analytics about how our customers browse and interact with the Sites, and to assess the success of our marketing and advertising campaigns). We may also use the Device Information for remarketing and retargeting purposes to provide you with targeted advertisements and offers we believe may be of interest to you.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use an outside shipping company to ship orders, and a credit card processing company to bill users for purchases. We also use Google Analytics to help us understand how our customers use the Sites.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising by:
Additionally, you can visit the Network Advertising Initiative opt-out page (http://optout.networkadvertising.org).
Please note that we do not alter our Sites’ data collection and use practices when we see a Do Not Track signal from your browser.
The Sites contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Sites), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
From time-to-time, the Sites may request information via surveys, contests, or offers. Participation in these surveys, contests, and offers is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postal code, age level, gender). Contact information will be used to notify the winners, award prizes, or redeem offers. Survey information will be used for purposes of monitoring or improving the use and satisfaction of the Sites and the products offered on the Sites.
When you place an order through the Sites, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.
Richmond, BC, V6V 2H1, Canada
Updated on September 30, 2019